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Privacy Policy

Privacy Policy

1. Who We Are

Our e-commerce website address is https://onlinebearings.co.uk/, which is operated by our main business, Bearing Factors LTD.

 

Our Contact Details:

  • Address: Unit C3A, Whitewalls Industrial Estate, Progress Rd, Nelson BB9 8TE, United Kingdom

  • Phone: +44 1282 693540

  • Email: sales@onlinebearings.co.uk

  • Support Hours: Monday to Thursday, 8:30 am to 5:00 pm and Friday 8:30 am to 3:00 pm

2. What Personal Data We Collect and Why

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and the browser user agent string to help with spam detection.

An anonymized string created from your email address (a hash) may be provided to the Gravatar service. After approval of your comment, your profile picture is visible to the public. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Contact Forms

We collect the data submitted through our contact forms to respond to your inquiries and requests.

User Registration

For users that register on our website (if applicable), we store the personal information they provide in their user profile.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that external website.

Analytics

We use analytics services to understand how the website performs and where it needs improvement.

3. Cookie Policy

What are Cookies?

Cookies are small text files that are stored on your device (computer or mobile phone) when the website is loaded on your browser. They are used to store small pieces of information to help the website function properly, enhance security, provide a better user experience, and analyze performance.

How We Use Cookies

Our website uses both first-party cookies, which are essential for its functionality and do not collect personally identifiable data, and third-party cookies.

The third-party cookies are primarily used for understanding website performance and interaction, keeping services secure, providing relevant advertisements, and improving your overall user experience.

Types of Cookies We Use

Cookie Type

Purpose

Essential

Necessary for core site functionality (e.g., maintaining user sessions, security, allowing you to log in, add products to basket, and checkout securely). Do not store personal information.

Statistics

Store data on visitor count, unique visitors, visited pages, and source of visit. Used to analyze website performance.

Marketing

Used to personalize and display relevant advertisements, and track the efficiency of ad campaigns. The information may be used by third-party ad providers to show you ads on other websites.

Functional

Enable non-essential functionalities like embedding content (videos) or sharing website content on social media.

Preferences

Store your settings and browsing preferences, such as language preferences, for a better and more efficient experience on future visits.

Cookie Consent and Control

  • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies will last for one year.

  • Login Cookies:Login cookies last for two days. If you select “Remember Me,” your login will persist for two weeks.

  • Controlling Preferences: You can at any time change or withdraw your consent from the Cookie Declaration on our website (usually accessible via the “Privacy & Cookie Policy” tab). Additionally, you can change your browser settings to block or delete cookies.

4. How Long Do We Keep Your Data?

  • Comments: Comments and their metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically.

  • Registered Users: We store the personal information provided in their user profile as long as the account is active.

5. Who We Share Your Data With and Where We Send It

  • Password Reset: If you request a password reset, your IP address will be included in the reset email.

  • Spam Detection: Visitor comments may be checked through an automated spam detection service.

6. What Rights You Have Over Your Data

If you have an account on this site or have left comments, you have the right to:

  1. Request an Export: Receive an exported file of the personal data we hold about you.

  2. Request Erasure: Request that we erase any personal data we hold about you.

Please note that this right to erasure does not include any data we are obliged to keep for administrative, legal, or security purposes. Registered users can also see, edit, or delete their personal information at any time (except they cannot change their username).


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