This Shipping Policy applies to all orders placed through onlinebearings.co.uk, operated by Bearing Factors.

1. Order Processing

We are committed to processing your order promptly.

2. Shipping Zones, Charges, and Transit Times

Shipping charges are calculated based on the weight of the order and the destination zone. Transit times are estimated and based on business days, which exclude weekends and national holidays.

A. UK Mainland

In-Store Pickup: We offer an In-Store Pickup option for customers in the UK Mainland. Please contact us to arrange a suitable time for collection at our Head Office.

B. Scottish Highlands and Islands

C. Northern Ireland

D. British Territories (Gibraltar, Guernsey, Jersey)

E. European Countries

This section covers Cyprus, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, and Sweden.

This section covers Iceland, Norway, Slovenia, and Switzerland.

G. Asian Countries

3. General Shipping Terms

Please note that time of delivery shall not be of the essence. While we strive to meet all estimated transit times, we shall not be liable for any losses, costs, damages, charges, or expenses caused by any delay in the delivery of the products. For full terms regarding delivery and liability, please refer to our Terms of Trade.

4. Contact Information

If you have any questions regarding your shipment, delivery, or costs, please contact us during our support hours:

• Business: Bearing Factors t/a onlinebearings.co.uk

• Head Office Address: Unit C3A, Whitewalls Industrial Estate, Progress Rd, Nelson BB9 8TE, United Kingdom

• Telephone: +44 1282 693540

• Email: sales@onlinebearings.co.uk

• Support Hours: Monday to Friday, 08:30 am to 05:00 pm (GMT)